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Shipping Policy

Shipping Policy

🚚 Shipping Policy – The Linen

1. Delivery Locations

We proudly deliver nationwide across Pakistan, including all major cities and towns.


2. Delivery Time

  • Standard Delivery: 3 – 7 business days for most orders.

  • Customized / Pre-order Items: 7 – 10 business days (depending on product availability).

  • During sales or festive seasons, delivery times may vary slightly due to high order volumes.


3. Shipping Charges

  • Free Shipping on all orders .


4. Order Processing

Once your order is placed:

  • You’ll receive a confirmation Call or SMS with your order details.

  • Orders are usually dispatched within 24–48 hours after confirmation.

  • You’ll receive a tracking number once your parcel is shipped.


5. Shipping Partners

We work with reliable courier services (such as Leopards, Call Courier, and M&P) to ensure safe and timely delivery of your products.


6. Delays & Exceptions

While we aim to deliver every order on time, unforeseen delays (weather, courier issues, etc.) may occasionally occur.
If your order is delayed beyond the expected time frame, please contact us — our team will assist you promptly.


7. Order Tracking

You can track your shipment using the tracking ID provided in your confirmation message or by contacting our Customer Support at:
šŸ“§ Contact@thelinen.pk
šŸ“ž (+92) 318 3649709


9. Need Help?

If you have questions about your delivery or need assistance, please reach out to our support team.
We’re always happy to help you receive your order quickly and safely.