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Terms & Condition

Terms & Condition

Terms & Conditions

Welcome to The Linen. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.


1. General Information

These Terms & Conditions apply to all visitors, customers, and users of The Linen website. By using our site, you accept and agree to comply with the policies stated here.


2. Product Information

We strive to display accurate product descriptions, colors, sizes, and images. However, slight variations may occur due to screen resolution or production differences.

  • All products are subject to availability.

  • Prices may be updated without prior notice.


3. Orders & Payments

By placing an order, you confirm that the information you provide is accurate.

  • We offer multiple secure payment methods.

  • Orders may be canceled if incorrect information is provided or if items are out of stock.


4. Shipping & Delivery

Delivery timelines may vary depending on your location.

  • Standard delivery within Pakistan usually takes 3–7 working days.

  • Shipping delays may occur due to unforeseen circumstances.


5. Returns & Exchange Policy

We offer returns and exchanges under specific conditions:

  • Items must be unused, unwashed, and in original packaging.

  • Claims must be made within the specified return window.

  • Certain items may not be eligible for return due to hygiene or customization reasons.
    For complete details, please refer to our Return & Exchange Policy page.


6. Privacy & Security

Your personal information is kept secure and used only for order processing, customer support, and site improvement.
We do not share your data with any third party except as required for order fulfillment.


7. Intellectual Property

All content on this website—including images, text, designs, logos, and graphics—is the property of The Linen.
Copying, reproduction, or unauthorized use is strictly prohibited.


8. Limitation of Liability

The Linen is not responsible for any direct or indirect damages resulting from the use or inability to use our website or products.


9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page.


10. Contact Information

For any questions about our Terms & Conditions, feel free to reach out:

  • Email: info@thelinen.pk

  • Phone: +92 318 3649709

  • Address: Shop Address : B Street 20, Sir Syed Town, Nishter Road , Factory Area FSDĀ 
    .